Front Desk Officer - Jeddah
On-siteJeddah, Mecca Region, Saudi Arabia
Job Summary
Greet visitors and clients warmly, directing them to their desired location and offering information about EMS products and services. Route incoming phone calls to appropriate departments while handling simple inquiries and addressing complaints professionally. Organize schedules for pre-booked appointments to prevent overlaps and resolve client issues related to services or products. Provide extra assistance by guiding clients around the facility and advising on product choices. Maintain a positive work environment through polite interactions with clients and colleagues. This role supports Fast Fit EMS Fitness's 11 branches across Jeddah, Riyadh, and Khobar, fostering career growth within the prominent fitness industry.
Required Qualifications
- High school diploma or equivalent
- Previous experience in customer service or front desk roles
- Friendly, professional, and confident communication skills
- Ability to handle member inquiries, registrations, and basic sales
- Basic computer skills (booking systems, MS Office, or CRM software)
- Presentable appearance and positive attitude
Desired Qualifications
- fitness or hospitality preferred
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