Front Desk Officer
On-siteNew York City, New York, United States or New York, United States
Job Summary
Greet and attend to patients in person and over the phone while professionally assisting doctors, staff, visitors, and patients. Maintain business inventory by checking supplies, scheduling equipment, and managing maintenance repairs. Accurately record patient insurance information, verify benefits, and schedule appointments between doctors and patients. Perform all duties within HIPAA regulations, maintaining confidentiality of sensitive information and liaising between medical departments with discretion. Complete accurate documentation of patient visits and communicate medical results under clinical supervision. Ensure stock levels are adequate and orders are made timely.
Required Qualifications
- 2 years of experience at a healthcare facility in a medical receptionist role
- Meticulous attention to detail with the ability to multi-task
- Strong organizational, administrative, and planning skills
- Ability to work under pressure and react effectively to emergency situations
- Ability to use discretion while working with sensitive information
- Excellent documentation, communication, and IT skills
Desired Qualifications
- Bachelor's degree (advantageous)
- Administration certification (advantageous)
- Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (advantageous)
- Innovative thinker with strong conceptual and problem-solving skills
- Passionate about healthcare excellence
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