front desk

Front Desk professional at NJ Pediatric Neuroscience Institute in Hackensack, NJ, responsible for warmly greeting patients and visitors, managing appointment scheduling and patient check-ins, answering phones, maintaining accurate and confidential patient records, assisting with billing and insurance verification, coordinating with medical staff to ensure smooth patient flow, and handling general administrative tasks (filing, data entry) to deliver a positive patient and family experience. Qualifications include a high school diploma or equivalent; experience in front desk or customer service preferred; strong communication and interpersonal skills; proficiency with office equipment and scheduling software; ability to multitask in a fast-paced environment; and knowledge of medical terminology is a plus.