Front Desk Night Agent
$3,006,048–$3,006,048 year
On-siteAmsterdam, North Holland, The Netherlands
Amsterdam, North Holland, The NetherlandsOn-siteFull Time$3,006,048–$3,006,048 yearHospitality ServicesEnterprise
Full TimeEnterpriseHospitality Services
Job Summary
Handle check-ins and check-outs, manage guest complaints and compliments, and process cash transactions. Prepare next-day arrivals, process city ledger check-outs, set wake-up calls, and refill supplies for the upcoming shift. Support the Night Manager with all night shift tasks. Work evening and night shifts in a 396-room Amsterdam Marriott hotel. Fluent English required; experience in front office within an international hotel chain preferred. Monthly gross salary of €2505.04.
Required Qualifications
- Experience in the front office department within an international hotel chain
- Experience in customer service
- Can communicate fluently in English
- Are flexible in your shifts
- Willing to work morning, but mostly evening & night shifts (AM/PM)
Desired Qualifications
- Experience in the front office department within an international hotel chain is preferred
- Another language is of course a plus
- Can coach and motivate your colleagues to give their best
- Have a high guest focus
- Enjoy working in an international environment
- Passionate about delivering excellent customer service
- Enjoy working with people
- Work well in a team
- Have great organizational skills
- Have great communication skills
- Have great leadership skills
- Have a good overview
- Are proactive in your daily routine
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