Front Desk

Front Desk Representative at UFC GYM serves as the face of the club, delivering welcoming customer service and handling sales-related duties. Responsibilities include warmly greeting members and guests, answering calls, checking in and registering members, enrolling for classes, processing retail transactions with the POS system, maintaining a neat lobby, assisting with inventory/pricing, and contacting past-due accounts as needed. Required skills include strong interpersonal abilities, a friendly demeanor, the ability to multitask with attention to detail, basic computer skills, and CPR/AED certification for overnight staff. The role emphasizes high-energy hospitality, member engagement, and supporting sales and administration tasks to ensure a positive club experience.