Front Desk Manager

Oversee daily front desk operations across multiple locations, managing patient check-in/check-out, accurate data collection, and efficient workflow. Monitor performance metrics such as wait times and scheduling accuracy while coordinating coverage, including float staff and cross-training. Lead team development through EMR training, protocol implementation, and regular performance assessments to drive organizational goals. Manage supply inventory, conduct compliance audits for billing and privacy, and handle escalated issues from patients and providers. Allocate resources effectively to optimize productivity and ensure smooth interdepartmental collaboration.