Front Desk Manager
$74,000–$84,000 year
On-siteWestmont, Illinois, United States
Job Summary
Develop and implement the client's mission and strategic plan while overseeing operational activities across multiple practice sites. Monitor financial viability, staffing strategies, and revenue cycle benchmarks to control costs and ensure productivity. Manage initial setup for new practices, including systems, programs, and compliance with federal and local regulations. Represent the practice externally with government agencies, third-party payers, and vendors, advocating for client interests and resolving service issues. Provide monthly feedback on performance, oversee internal controls for cash management, and lead recruitment, hiring, and training initiatives.
Required Qualifications
- Bachelor's Degree
- 2 – 3 years' experience as a Practice Coordinator/Practice Lead for internal candidates
- 1-3 years' supervisory experience preferred for external candidates
- Experience with all aspects of billing and coding
- CPC
- High degree of proficiency with Excel, PPT and Office Applications
- Experience with practice management systems and EHR
- High degree of initiative, judgment, discretion, decision-making and self-direction
- Strong communication skills with varied groups
- Ability to lead and motivate staff
- Ability to resolve conflicts
- Ability to create a collegial environment
- High degree of autonomy and accountability
- The position requires work at the client's location
- involving travel and overnight stays
- Flexible meeting times are frequent to accommodate the priority needs of the clients' patient care schedules
Desired Qualifications
- preferred major in related field
- Strong preference for some postgraduate education or degree in health care or business administration
- Physician practice management skills
- Additional experience in physician practice operations
- Experience in one or more departments or locations
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