Front Desk Manager - Aloft: Milwaukee, WI
$45,000–$48,000 year
On-site · Charlotte, North Carolina, United States
Job Summary
Lead and manage front desk operations at the Aloft hotel, supervising front desk staff and running all aspects of the front desk and office. Ensure efficient, professional check-in and check-out through proper guest account handling. Plan and conduct regular staff meetings, audit desk work for accuracy and consistency, coach and counsel staff, provide shift coverage including night auditor responsibilities, and determine weekly schedules. Ensure day-end balances are clear and accurate.
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