Front Desk / Hostess
On-siteNewport Beach, California, United States
Newport Beach, California, United StatesOn-siteFull TimeHigh School Or EquivalentSmall
Full TimeHigh School Or EquivalentSmall
Job Summary
Greet, seat, and manage reservations for members and guests while presenting menus and informing them of specials. Track table status, quote wait times, and handle phone inquiries regarding the menu and restaurant operations. Maintain an organized host area by cleaning, stocking menus, and ensuring a neat front-of-house environment. Fill to-go orders and perform other duties as directed to support the dining experience. Work evenings and holidays, standing for the entire shift with business casual attire.
Required Qualifications
- High School Diploma or equivalent
- Some prior experience in a resort, club, or hospitality industry setting
- Excellent customer service skills
- An open, courteous and friendly personality
- Willingness to work Fri/Sat/Sun evenings, and some holidays
- A neat and polished appearance
- An open, welcoming personality
- Ability to multi-task and stay organized and un-stressed in busy times
- Ability to stand for prolonged periods of time
- Reliability to show up for scheduled shifts, be on time, follow company policy and procedures
- Business casual attire
- Conservative make-up, hair, and nails
- Ability to read, write and determine wait time based on NHYC procedures
- Ability to visually scan restaurant for clean, unoccupied tables
- Ability to reach, bend, stoop, and lift up to 40 lbs
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