Front Desk Host
On-site · Healdsburg, California, United States
Job Summary
Front Desk Host at The Madrona hotel in Healdsburg, CA. Responsibilities include checking in and out hotel guests, serving as the primary point of contact via telephone, email, and mail, assisting with hotel reservations and concierge services, verifying registration information, handling payments, providing room keys, and guiding guests to their rooms. Must maintain a gracious and professional demeanor, excel in a fast-paced environment, and demonstrate strong communication and organizational skills to ensure a positive guest experience and accurate service delivery.
Required Qualifications
- Proficiency in English communication
- Strong communication skills
- Organizational skills
- Ability to work independently
- Attention to detail
- Customer-service mindset
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