Front Desk Host - Dollywood's HeartSong Lodge & Resort - Full Time Year Round
On-site · Pigeon Forge, Tennessee, United States
Job Summary
Front Desk Host at Dollywood’s HeartSong Lodge & Resort performs on-site guest check-in/check-out, handles guest inquiries, processes billing and account settlements, enters data, maintains front lobby and informational materials, and coordinates guest recreation and events. Responsibilities include welcoming guests with a friendly demeanor, answering calls, providing excellent customer service, and adhering to policies. Required background includes at least six months of front desk experience, a high school diploma or equivalent, 18+ age, and ability to pass a background check and drug screen. The role emphasizes professional appearance, effective communication, problem-solving, confidentiality, and a team-oriented, flexible work approach aligned with the Dollywood culture, including lead-with-love qualities.
Required Qualifications
- At least six (6) months directly related front desk experience required
- High school diploma or equivalent
- Must be at least 18 years of age
- Must be able to successfully pass a background check and drug screen
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.