Front Desk / Host
$12,770–$20,500 year
On-siteSpringfield, Virginia, United States
Job Summary
Greet guests upon entering and manage flow from the front doors, directing them through dining, game rental, and retail experiences. Coordinate merchandise sales, process transactions accurately, and reconcile monies from banks. Prepare shifts by stocking menus, silverware, and Power cards, then review station cleanliness and organization. Scout open tables, buss, and clean dining areas while rotating seating to ensure fairness. Notify managers of unhappy guests or unusual matters, and assist team members as business dictates. Work days, nights, and weekends in a noisy, fast-paced environment, standing and walking 100% of the shift while lifting up to 30 pounds.
Required Qualifications
- Must be friendly and able to smile frequently
- Must demonstrate ability to read and communicate in English
- Must be able to articulate clear greetings, requests for assistance, and farewells to Guests
- Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention
- Must be at least 16 years of age
- Work days, nights, and/or weekends as required
- Work in noisy, fast paced environment with distracting conditions
- Read and write handwritten notes
- Lift and carry up to 30 pounds
- Move about facility and stand for long periods of time
- Walk or stand 100% of shift
- Reach, bend, and stoop frequently
Desired Qualifications
- Restaurant, retail, or cashier experience preferred, but not required
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.