Front Desk Hospitality Agent - New Opening!
$60,000–$80,000 year
On-site · Nice, Provence-Alpes-Côte d'Azur, France
Job Summary
Front Desk Hospitality Agents at Sonder will be the face of the company, ensuring exceptional first impressions for guests through effective communication and quality service. Responsibilities include guiding guests in using the Sonder app, handling guest interactions, proactively addressing needs, maintaining cleanliness, and supporting both guest-facing and back-of-house operations. Ideal candidates will have experience in hospitality, be personable and service-minded, possess excellent problem-solving skills, and have flexibility in their schedule. The role demands strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Required Qualifications
- Demonstrated experience working in hotels, restaurants, or customer-facing hospitality, service, and/or customer experience roles.
- Personable, service-minded, and positive attitude.
- Excellent problem-solving skills with a proactive approach to addressing guest needs.
- Organized, hardworking, and detail-oriented; ability to thrive in a fast-paced environment.
- Flexible schedule; open to working evenings, weekends, and holidays.
- Ability to remain standing for extended periods and lift/carry items up to 50 pounds.
- Regular access to a reliable smartphone for work purposes.
- Reliable transportation and willingness to travel between properties.
Desired Qualifications
- Proficiency in languages other than English is an asset.
- Strong computer literacy and writing skills, comfortable switching between multiple desktop and mobile applications.
Additional Requirements
- Candidates must have transportation to travel between properties.
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