Front Desk | Holiday Inn Express | Bloomsburg

Welcome guests with a warm, professional attitude while delivering exceptional service by responding to questions, requests, and concerns with urgency and empathy. Manage reservations, room assignments, payments, and guest information while maintaining cleanliness and organization of the front desk, lobby, and guest-facing areas. Collaborate with housekeeping, maintenance, and other departments to ensure smooth daily operations, following company policies, safety procedures, and brand standards at all times. Perform additional duties as assigned. No experience is required, though prior experience is a plus. Ability to work in a fast-paced, team-oriented environment, lift up to 50 lbs, and operate basic office machines is essential. This role supports Holiday Inn Express's mission to deliver genuine hospitality and meaningful connections for travelers.