Front Desk Full-Time Associate
On-site · Naples, Florida, United States or Golden Gate, Florida, United States
Job Summary
Front Desk Associate at Planet Fitness responsible for delivering exceptional customer service to members and guests, checking in members, handling membership-related transactions (billing and renewals), guiding inquiries about membership options and gym services, maintaining a clean and welcoming front desk area including locker rooms and bathrooms, promoting memberships and services (e.g., personal training), and collaborating with the team to ensure a positive, fast-paced club experience with a focus on safety and cleanliness.
Required Qualifications
- High school diploma or equivalent
Desired Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer skills
- Positive attitude with a passion for helping others
- Ability to work in a fast-paced environment
- Ability to work flexible hours, including evenings and weekends
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