Front desk executive
$250,000–$450,000 year
On-siteNoida, Uttar Pradesh, India or Delhi, Delhi, India
Job Summary
Manage day-to-day front desk and reception operations efficiently, welcoming and assisting patients in a professional, courteous manner. Handle patient registrations, appointments, inquiries, and follow-ups while coordinating scheduling to ensure smooth patient flow. Respond to calls and messages promptly, maintain accurate records, and coordinate with doctors and internal teams for seamless service. Perform basic billing, documentation, and administrative tasks using MS Office, keeping the reception area organized and welcoming. Escalate customer concerns to appropriate teams as needed. Requires 2+ years of experience in a dermatology, aesthetic, or healthcare clinic setting with excellent communication skills. Full-time role in Noida, Delhi.
Required Qualifications
- Min Experience: 2+ years
- Prior experience as a Front Desk Executive, Receptionist, or Reception Executive, preferably in a dermatology clinic, skin clinic, aesthetic clinic, cosmetic business, or healthcare organization
- Excellent verbal and written English communication skills
- Strong customer handling and interpersonal skills
- Professional, courteous, and confident personality
- Good organizational and multitasking abilities
- Comfortable handling patients/clients and managing multiple responsibilities simultaneously
- Basic proficiency in MS Office
- Ability to work in a fast-paced and customer-focused environment
- Front Desk Operations
- Reception Handling
- MS Office
- Customer Handling
Desired Qualifications
- Good English Communication
- Healthcare / Clinic Experience
- Appointment Management
- Patient Coordination
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