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GradsphotographyPosted 1 month ago

Front Desk/Customer Service Representative

$32,240–$34,320 year

On-siteGlendale, Arizona, United States

Full TimeHigh School Or EquivalentSmall

Job Summary

Greet and assist guests upon arrival, coordinate front-desk activities, and guide them through portrait sessions for Seniors and Families. Manage appointment scheduling, handle customer inquiries via phone and email, and oversee order processing and packaging. Document interactions, resolve problems, and enter client information using internal systems. This role involves mostly standing with some seated tasks. Schedule includes Monday through Saturday during peak season, with Saturday availability required as it is the busiest day. Both full-time and part-time positions are available with pay ranging from $15.50 to $16.50 per hour. A high school diploma and proficiency in computer skills are required.

Required Qualifications

  • High school diploma or equivalent
  • Proficiency in computer skills (e.g., Internet Explorer, MS Word, MS Excel, Gmail, etc)
  • Excellent verbal and written communication skills
  • Reliable transportation to commute to our studio in Glendale, AZ
  • Ability to stand for extended periods
  • Strong multitasking abilities
  • Organized and detail-oriented
  • Customer service experience of at least one year
  • Saturday availability

Desired Qualifications

  • Bilingualism

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