Front Desk / Customer Service Representative - Full Time
$37,440–$37,440 year
On-siteNaperville, Illinois, United States
Job Summary
Conduct indoor skydiving sales and customer service by promoting safety, listening to guests, and recommending experiences to improve their time in the wind tunnel. Resolve product or service issues by clarifying complaints, selecting solutions, expediting corrections, and following through. Operate the wind tunnel at speeds up to 160 mph, stock merchandise, clean and maintain the facility, and process refunds and rescheduling. Capture promotional photography, video, and social content as needed. Work a full-time schedule with weekend availability required, standing for approximately eight hours while operating a point-of-sale system.
Required Qualifications
- 18 years of age or older
- Weekend availability
- High school diploma or equivalent
- Exceptional sales skills
- Exceptional customer-service skills
- Confidence in phone and face-to-face communication
- Ability to resolve conflicts
- Ability to multi-task
- Ability to understand customer needs
- Friendly, upbeat, compassionate, and personable attitude
- Integrity, punctuality, and professional appearance
- Ability to work well within a team maintaining positive relationships
- Basic computer skills
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