Front Desk Customer Service- Jersey City
$37,440–$43,680 year
On-siteEnglewood Cliffs, New Jersey, United States
Englewood Cliffs, New Jersey, United StatesOn-siteFull Time$37,440–$43,680 yearSmall
Full TimeSmall
Job Summary
Register patients upon arrival, intake new patient information, enter and verify insurance details, and schedule appointments as appropriate. Collect co-pays and patient balances while directing patients and following all written protocols. Demonstrate courtesy and helpfulness toward patients and families, working well under pressure as a key team player within the patient services department. Recognize and respond appropriately to urgent or emergent situations, effectively cope with typical job stress, and document work processes as required. Experience in medical reception is required.
Required Qualifications
- Experience Required in Medical Reception
- Ability to communicate effectively with other staff members
- Works well under pressure
- Must be able to recognize and respond appropriately to urgent/emergent situations
- Establish and maintain effective working relationships
- Effectively cope with typical job stress
- Demonstrate courtesy and helpfulness toward patients and their families
- Team player is a key for this role
- Ability to communicate effectively with other staff members
Desired Qualifications
- Epic/Athena experience is a plus
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