Front Desk/Customer Service Associate
$43,680–$45,760 year
On-site · Vernon Hills, Illinois, United States
Vernon Hills, Illinois, United StatesOn-siteFull Time$43,680–$45,760 yearMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Front Desk Customer Service Representative responsible for front desk operations, welcoming visitors, handling mail/packages, addressing customer inquiries via phone and email, maintaining product/policy knowledge, supporting order and issue resolution, and contributing to KPIs. This in-office role requires 1–3 years of customer service experience, strong communication, multitasking, and teamwork, with daily on-site presence five days per week.
Required Qualifications
- High School Diploma required
- 1–3 years of customer service or call center experience
- Basic proficiency in Microsoft Windows and Microsoft Office
- Clear and professional communication skills
- Strong attention to detail
- Ability to manage multiple tasks
- Problem-solving mindset and willingness to learn
- Dependable follow-through and teamwork
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