Front Desk - Cosmetic Surgery Center (Training Provided!)
$45,000–$57,000 year
On-siteColumbia, Missouri, United States
Job Summary
Greet patients warmly, verify appointments, and ensure a seamless introduction to the office. Provide exceptional customer service throughout the patient's journey while supporting Sales Consultants by facilitating consultations and assisting with administrative tasks. Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits. Collaborate with team members to identify patient success stories for online endorsements and assist with patient inquiries and follow-ups, both pre- and post-operative. Support cross-selling of additional services by preparing quotes and consent forms as needed. This high-energy, adaptable role is perfect for someone who thrives in a fast-paced environment and is passionate about aesthetics.
Required Qualifications
- High school diploma or equivalent
- Experience in customer service or front-desk roles
- Excellent verbal and written communication skills
- Strong interpersonal abilities
- Ability to multitask and prioritize effectively
- Proficiency with computer systems and software, including Microsoft Office
Desired Qualifications
- Bachelor's degree
- Ideally in medical or aesthetic settings
- Knowledge of medical terminology and procedures
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