Front Desk Coordinator

Greet and check in patients while managing clinic flow and answering phone calls to assist with appointment scheduling. Present wellness plans and membership packages to support sales goals, converting both new and returning patients into members. Re-engage inactive members and maintain up-to-date patient records using POS software, while assisting with marketing efforts and keeping the front desk organized. Collaborate with team members and chiropractors to ensure a positive patient experience. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth within The Joint's network of over 1,000 locations.