Front Desk Coordinator - Orthodontic
$33,280–$33,280 year
On-siteSparks, Nevada, United States
Sparks, Nevada, United StatesOn-siteFull Time$33,280–$33,280 yearSmall
Full TimeSmall
Job Summary
Greet patients and families with high energy and professionalism, then manage multi-line phone calls to schedule appointments and answer orthodontic visit questions. Guide families through registration, verify contact and insurance details in the computer system, and maintain organized daily operations. Rotate between local Reno-area practice locations to collaborate with teammates while handling patient intake and records. Complete a routine pre-employment drug screen as required for this safety-sensitive role adhering to CDC, OSHA, and ADA standards.
Required Qualifications
- Safety-sensitive role requiring successful completion of a routine pre-employment drug screen
- CDC safety standards adherence
- OSHA safety standards adherence
- ADA safety standards adherence
Desired Qualifications
- 1–3 years of customer service or front office administrative experience
- Dental office background
- Medical office background
- Excellent communication skills
- Active listening skills
- Multi-line phone handling skills
- Keen attention to detail
- Enthusiastic team player mindset
- Positive energy
- Passion for helping people
- Eagerness to learn and grow in healthcare
- Prior customer service experience
- Prior medical experience
- Prior dental front office experience
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