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North American Dental GroupPosted 3 weeks ago

Front Desk Coordinator

On-siteWarren, Ohio, United States

Full TimeLarge

Job Summary

Manage front desk operations by greeting visitors, answering calls, and scheduling patient appointments while performing clerical tasks like sorting mail and scanning documents. Handle financial responsibilities including verifying insurance coverage, collecting co-pays, and preparing end-of-day reports to ensure accurate billing. Track no-shows and cancellations to maintain appointment accuracy and explain procedures or services to patients using dental knowledge. Work Monday through Thursday from 7:30am to 5:30pm. Join a team dedicated to transforming the dental experience with a focus on empathy and patient-first care.

Required Qualifications

  • High School Diploma or equivalent
  • Knowledge of dental software
  • Knowledge of Microsoft Office programs
  • Ability to learn new programs as needed

Desired Qualifications

  • Associate's degree
  • 1-5 years of customer service experience
  • 1-5 years of insurance experience
  • 1-5 years of dental experience

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