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North American Dental GroupPosted 3 weeks ago

Front Desk Coordinator

On-siteBoardman, Ohio, United States

Full TimeLarge

Job Summary

Manage front desk operations by greeting visitors, scheduling and verifying patient appointments, and answering phone inquiries. Handle financial responsibilities including collecting co-payments, verifying insurance coverage, and preparing end-of-day reports while ensuring quality control on financial information. Perform clerical duties such as sorting mail, scanning documents, and photocopying materials. Track appointments for no-shows, cancellations, and late arrivals. Explain procedures and services to patients using dental knowledge. Work Monday through Thursday 8am-4:30pm and Friday 8:30am-2pm.

Required Qualifications

  • High School Diploma or equivalent
  • Knowledge of dental software
  • Knowledge of Microsoft Office programs
  • Ability to learn new programs as needed

Desired Qualifications

  • Associate's degree
  • 1-5 years of customer service experience
  • 1-5 years of insurance experience
  • 1-5 years of dental experience

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