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North American Dental GroupPosted 2 weeks ago

Front Desk Coordinator

On-siteMount Juliet, Tennessee, United States

Full TimeLarge

Job Summary

Manage patient check-ins, verify insurance coverage, and collect co-payments while explaining procedures and services using dental knowledge. Handle financial responsibilities by performing quality control on end-of-day reports, tracking no-shows and cancellations, and processing payments. Perform clerical duties including sorting mail, scanning documents, answering phone calls, and scheduling appointments. Work Monday through Friday with hours ranging from 7 am to 5 pm depending on the day. Join a team dedicated to transforming the dental experience through empathy and group dentistry practices.

Required Qualifications

  • High School Diploma or equivalent

Desired Qualifications

  • Associate's degree preferred
  • 1-5 years of customer service, insurance, or dental experience preferred
  • Knowledge of dental software
  • Knowledge of Microsoft Office programs
  • Ability to learn new programs as needed

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