Front Desk Coordinator
On-siteMount Juliet, Tennessee, United States
Job Summary
Manage patient check-ins, verify insurance coverage, and collect co-payments while explaining procedures and services using dental knowledge. Handle financial responsibilities by performing quality control on end-of-day reports, tracking no-shows and cancellations, and processing payments. Perform clerical duties including sorting mail, scanning documents, answering phone calls, and scheduling appointments. Work Monday through Friday with hours ranging from 7 am to 5 pm depending on the day. Join a team dedicated to transforming the dental experience through empathy and group dentistry practices.
Required Qualifications
- High School Diploma or equivalent
Desired Qualifications
- Associate's degree preferred
- 1-5 years of customer service, insurance, or dental experience preferred
- Knowledge of dental software
- Knowledge of Microsoft Office programs
- Ability to learn new programs as needed
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