Front Desk Coordinator
On-siteBoardman, Ohio, United States
Job Summary
Manage front desk operations by greeting visitors, scheduling and verifying patient appointments, and answering phone inquiries. Handle financial responsibilities including collecting co-payments, verifying insurance coverage, and preparing end-of-day reports while ensuring quality control on financial information. Perform clerical duties such as sorting mail, scanning documents, and photocopying materials. Track appointments for no-shows, cancellations, and late arrivals. Explain procedures and services to patients using dental knowledge. Work Monday through Thursday 8am-4:30pm and Friday 8:30am-2pm.
Required Qualifications
- High School Diploma or equivalent
- Knowledge of dental software
- Knowledge of Microsoft Office programs
- Ability to learn new programs as needed
Desired Qualifications
- Associate's degree
- 1-5 years of customer service experience
- 1-5 years of insurance experience
- 1-5 years of dental experience
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