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North American Dental GroupPosted 3 weeks ago

Front Desk Coordinator

On-siteTaylor, Michigan, United States

Full TimeLarge

Job Summary

Dependably handle financial tasks including co-payment collection, insurance verification, and daily reporting. Perform administrative duties such as sorting mail, scanning documents, and photocopying. Answer phone calls, provide information, and schedule, verify, and confirm appointments. Clearly explain dental procedures, policies, and services to patients while presenting financial arrangements. Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow. Work full-time hours Monday through Friday with varying shifts from 3:00pm to 6:00pm. Join a team dedicated to transforming the dental experience through empathy and professional service.

Required Qualifications

  • High School Diploma or equivalent
  • 1-5 years of customer service, insurance, or dental experience
  • Familiarity with dental software
  • Familiarity with Microsoft Office
  • Strong communication skills
  • Strong organizational skills
  • Strong multitasking skills

Desired Qualifications

  • Associate's degree
  • Willingness to learn new programs

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