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North American Dental GroupPosted 1 week ago

Front Desk Coordinator

On-siteUtica, Michigan, United States

Full TimeLarge

Job Summary

Dependably handle financial tasks including co-payment collection, insurance verification, and daily reporting. Perform administrative duties such as sorting mail, scanning documents, and photocopying. Answer phone calls, provide information, and schedule, verify, and confirm appointments. Clearly explain dental procedures, policies, and services to patients while presenting financial arrangements. Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow. Work Monday through Thursday from 7:45am to 5pm. Join a team dedicated to transforming the dental experience with empathy and professionalism.

Required Qualifications

  • High School Diploma
  • 1-5 years of customer service, insurance, or dental experience
  • Familiarity with dental software
  • Microsoft Office
  • Strong communication skills
  • Organizational skills
  • Multitasking skills

Desired Qualifications

  • Associate's degree
  • willingness to learn new programs

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