Front Desk Coordinator

Register patients, obtain email addresses, verify and update medical record information, and discuss insurance coverage. Collect payment for services including refraction fees, co-pays, and outstanding balances. Update patient recall status, file vision plans, and monitor wait times to alert the manager if delays exceed 20 minutes. Maintain reception area cleanliness, ensure adequate reading materials are available, and safeguard patient confidentiality per HIPAA guidelines. Build positive relationships with all staff members while performing other duties as assigned. Join a team recognized as a Top Workplace offering free annual eye exams, 18 days of PTO, and a matching 401(k) plan.