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Ignite Human CapitalPosted 1 month ago

Front Desk Coordinator

$47,840–$56,160 year

On-siteSan Rafael, California, United States

Part TimeSmallBiotechnology

Job Summary

Greet patients and manage front-office operations, including answering calls, guiding intake paperwork, and processing payments. Oversee therapist schedules, book visits, and assist physical therapists with administrative tasks like tracking charts and preparing folders. Maintain a hygienic clinic environment by performing light cleaning, sanitizing surfaces, and monitoring supply inventory. Ensure seamless scheduling and patient flow while adhering to strict HIPAA privacy guidelines.

Required Qualifications

  • 1+ years of customer service, front desk, or receptionist experience
  • Exceptional verbal and written communication skills
  • Strong sense of empathy
  • Active listening
  • Comfortable learning and using Electronic Medical Records (EMR) software
  • Comfortable using Google Workspace
  • Comfortable using scheduling tools
  • High level of organization
  • Multi-tasking ability
  • Strict adherence to HIPAA guidelines
  • Maintaining absolute patient privacy
  • Strong work ethic
  • Commitment to being reliable
  • Punctuality

Desired Qualifications

  • healthcare experience
  • wellness experience
  • physical therapy experience
  • boutique studio experience

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