Front Desk Coordinator I
On-site · Rock Hill, South Carolina, United States
Job Summary
Front Desk Coordinator I at Smile Doctors/Tripp Leitner Orthodontics greets and assists patients, handles administrative duties, verifies insurance, schedules appointments, processes payments, and supports internal marketing initiatives. Responsibilities include welcoming visitors, routing calls, updating patient charts, managing appointments and reminders, and ensuring smooth front-desk operations while maintaining a patient-focused, team-oriented environment. Key skills include effective verbal/written communication, customer service, Microsoft Office proficiency, and ability to build rapport with patients and coworkers.
Required Qualifications
- Basic knowledge of Microsoft Office
- Ability to build rapport with patients
- Strong verbal and written communication skills
- Ability to listen and understand information
- Ability to establish and maintain good working relationships with patients and coworkers
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