Front Desk Coordinator High-End Ophthalmology Practice

Greet patients professionally, manage check-in and check-out, and answer incoming calls to direct them to appropriate providers. Schedule and confirm appointments while verifying insurance and collecting copays, balances, and payments. Maintain accurate patient records, communicate scheduling needs with the team, and support smooth daily patient flow. Complete end-of-day reconciliation reports and ensure HIPAA compliance throughout all interactions. Keep the reception area organized and professional. Within 90 days, confidently manage front desk operations and resolve scheduling issues to deliver a consistently positive patient experience at Luxor Eye Institute.