Front Desk Coordinator - Full Time
$49,920–$55,120,000 year
On-siteValhalla, New York, United States
Job Summary
Schedule HBO Therapy or wound care visits using hospital software and RXH's EMR system, booking appointments based on time, staffing, and supply availability. Confirm registration details with patients or responsible parties, verify insurance benefits, and obtain preauthorization for procedures. Enter patient visit charges into hospital systems per policy and perform daily charge entry reconciliations to account for outstanding superbills. Ensure patient satisfaction while providing professional support to both patients and staff. This role supports RestorixHealth's mission to restore health for patients with wounds at our state-of-the-art wound care facilities.
Required Qualifications
- High school diploma or equivalent
- Ability to maintain confidentiality, per HIPAA regulations
Desired Qualifications
- Experience in front desk role in a hospital outpatient or medical practice setting preferred
- Intermediate Microsoft Office skills (Word, Excel, Outlook)
- Exceptional customer service skills, able to promote a positive environment
- Previous experience in medical coding, billing and/or pre-certification
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