Front Desk Coordinator
On-sitePort Saint Lucie, Florida, United States
Job Summary
Manage front desk operations by answering calls, greeting visitors, and scheduling, verifying, and confirming patient appointments. Handle financial responsibilities including collecting co-payments, verifying insurance coverage, and preparing end-of-day reports while performing clerical tasks like mail sorting and scanning. Explain procedures and services to patients using dental knowledge and track no-shows, cancellations, and late arrivals. Requires a high school diploma with 1-5 years of customer service or dental experience and proficiency in dental software and Microsoft Office. Join our team at North American Dental Group to pioneer a new culture of dentistry focused on patient-first care.
Required Qualifications
- High School Diploma or equivalent
- Knowledge of dental software
- Knowledge of Microsoft Office programs
- Ability to learn new programs as needed
Desired Qualifications
- Associate's degree
- 1-5 years of customer service, insurance, or dental experience
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