Front Desk Coordinator (51540)
On-siteMesa, Arizona, United States
Job Summary
Conduct front desk operations by answering phones, greeting patients, scheduling appointments, and verifying insurance eligibility. Prepare patient paperwork, update Electronic Medical Records, and collect copays or balances at check-in and check-out. Identify payer sources and forward non-routine requests to appropriate personnel. This role requires a minimum of 2-3 years of front desk experience in a medical office, with prior dermatology or cosmetic experience preferred. Candidates must demonstrate knowledge of medical dermatology terms, CPT, and ICD-10 codes, along with strong mathematics and communication skills. The position is part-time with competitive benefits including medical, dental, and vision insurance, 401(k), and paid time off.
Required Qualifications
- High School Diploma or GED equivalent
- Minimum 2-3 years of experience working at the front desk in a medical office/clinic
- Prior insurance verification and scheduling experience
- Knowledgeable of medical dermatology terms/CPT, ICD-10
- Quality written and verbal communication skills
- Quality mathematics skills
- Professional in appearance and mannerisms
- Able to work efficiently in a fast-paced environment
- Able to demonstrate compassion and caring when dealing with others, patients, and co-workers
- Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice
- Must possess manual dexterity to operate office machines including computer and calculator
- stooping and bending to handle files and supplies
- mobility to complete errands or deliveries
- handling of sharps and chemicals
- Must be able to lift 50 lbs
Desired Qualifications
- Prior dermatology or cosmetic experience
- Patient check-in and check-out workflows
- Experience using EMR systems
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