Front Desk Concierge
$39,520–$45,760 year
On-site · Charleston, South Carolina, United States
Job Summary
Join the front desk/concierge team at The Nickel Hotel, a luxury 50-room hotel, focusing on delivering exceptional guest service. Responsibilities include managing room reservations, check-ins, and concierge tasks. The role requires overseeing pre-arrival communications, welcoming guests, booking restaurant reservations, addressing guest concerns, and creating personalized guest experiences through detailed itineraries. Ideal candidates should excel in anticipating guest needs and have a thorough knowledge of the local area.
Required Qualifications
- Passion for hospitality
- Knowledge of downtown Charleston
- Excellent customer service skills
- Detail-oriented and organized
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