Front Desk Concierge
$56,160–$56,160 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Greet clients, visitors, and guests; determine the purpose of each visit and direct or escort them to the appropriate location. Expedite guest service registration, direct guests to their specific hosts, and collaborate with team members to prepare for arrivals. Operate the switchboard by answering, screening, and directing phone calls or taking messages as needed. Assist with conference room locations and appointments, while performing administrative tasks such as ordering supplies and maintaining inventory. Maintain all logs and reporting documentation with attention to detail and adhere to safety procedures. Work full-time hours from 8am to 5pm Monday through Friday, with flexibility to work overtime. Hourly compensation is $27 USD. Candidates must possess a high school diploma or GED, authorization to work in the US, and proficiency in Microsoft Office. Prior experience in high-end hospitality or corporate services is preferred.
Required Qualifications
- High School Diploma or GED
- Authorization to work for any employer in the US
- Must comply with professional dress code and standards as outlined in IST Employee Handbook
- Microsoft Office proficiency
- 45 wpm typing skills
- Good spelling and grammar
- Basic knowledge of Microsoft Office suite
- Effective and professional verbal communication skills
- English language ability
- Strong organizational skills
- Calendar management skills
- Resourcefulness in problem-solving
- Ability to write, read and comprehend correspondence, memos, emails, and basic instructions
Desired Qualifications
- Previous experience in a high end Hotel, Restaurant or Corporate Services
- Relevant hospitality/ administrative experience with high visitor and call volume in a medium-to-large-sized organization
- Other languages
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