Front Desk Concierge: Evening Shift - DC, VA, MD
$39,520–$41,600 year
On-siteDistrict of Columbia, United States
District of Columbia, United StatesOn-site$39,520–$41,600 yearSenior LevelDoctorate Or Professional DegreeLarge
Senior LevelDoctorate Or Professional DegreeLarge
Job Summary
Greet residents, guests, and vendors with warmth while managing package deliveries, visitor access, and service requests during evening shifts. Maintain a polished lobby, document shift notes and incident reports, and handle resident concerns or emergencies with composure. Coordinate vendor arrivals and amenity reservations to ensure smooth operations from 3:00 PM to 11:00 PM. This role supports Compass Concierge's mission to create welcoming communities across the Washington, DC metropolitan area, offering opportunities for hospitality growth and recognition for reliable performance.
Required Qualifications
- At least three years of customer-service experience
- A warm and professional communication style
- Strong written communication and attention to detail
- Dependable attendance and punctuality
- Confidence interacting with residents, clients, vendors, and guests
- Sound judgment and respect for confidentiality
- Comfort using email, digital tracking platforms, and basic computer systems
- The ability to remain alert, attentive, and engaged throughout the shift
- Reliable transportation or a dependable commuting plan
- Availability to work one of the complete schedules listed below
- Must be available to work the entire schedule listed below on an ongoing basis
- Applications reflecting morning-only availability, partial evening availability, or an inability to work all five scheduled days will not move forward for this opening
Desired Qualifications
- Previous concierge, hotel, residential, reception, hospitality, front-desk, or property-management experience preferred
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