Front Desk Closing
$37,960,000–$37,960,000 year
On-siteLangley, British Columbia, Canada
Job Summary
Oversee front desk operations during evening closing shifts, ensuring the facility is properly secured and prepared for the next day. Greet and check in members and guests using proper procedures while delivering exceptional customer service across phone, email, and in-person interactions. Handle daily cash reconciliation accurately and manage POS handling and end of night close out. Direct guests and appointments to appropriate staff efficiently and support guest check-in, onboarding, and sales team activities. This part-time role requires 3–4 days per week (12–24 hours) with specific evening and mid-day availability. Candidates must have previous customer service experience, strong communication skills, and proficiency with Microsoft Office and cash handling. First aid certification is an asset. Join a collaborative team environment that offers a complimentary gym membership and employee discounts.
Required Qualifications
- Previous customer service experience
- Strong written and verbal communication skills
- Fluent in English
- Proficiency with Microsoft Office (Word, Outlook, Excel)
- Experience with cash handling and POS systems
- Strong problem-solving and critical thinking skills
- Ability to work both independently and as part of a team
- Reliable transportation or ability to commute easily
- Able to lift 50lbs
- Must be available some or all Monday Mid: 10:00am-6:30pm
- Must be available some or all Tuesday: 5:15pm-11:15pm
- Must be available some or all Sunday: 3:15pm-8:15pm
- Must be available some or all One other weekday Mid: 10:00am-6:30pm
- No extended travel/time off during the first 4 months
Desired Qualifications
- Additional languages
- First Aid certification
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