Front Desk Clerk | ZAH
$52,270–$52,270 year
On-siteSan Francisco, California, United States
Job Summary
Monitor daily building activities, screen all visitors, and maintain complete building logs to enforce policies and ensure safe, decent housing for residents. Respond to building and resident emergencies while assisting with work orders, incident reports, and complaints. Treat residents with respect and dignity, maintaining a clean and presentable work area. This role serves as the gatekeeper to the Residences at Zygunt Arendt House, reporting to an Assistant Site Manager or Site Manager. The position is part of a team dedicated to supporting formerly homeless individuals in regaining independence.
Required Qualifications
- High School diploma or GED
- Willingness to learn and follow directions
- Good-humored, courteous, and professional; even under pressure
- Organized, with attention to detail
- Ability to remain calm and responsible during emergencies
- An understanding of and ability to communicate with diverse types of people
- Ability to be a part of a team
- Commitment to helping formerly homeless people to regain and maintain their independence
- An understanding of and experience working with issues of homelessness and recovery issues
- Valid phone number
- Ability to appropriately respond to and resolve conflict
Desired Qualifications
- HomeRise Training Institute / Desk Clerk Training Program successful participant
- Bilingual/Spanish
- basic computer word processing and databases
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