Front Desk Clerk
$33,280–$33,280 year
On-site · Sarasota, Florida, United States
Job Summary
Front Desk Clerk at Kolter Hospitality delivers personalized guest service, handling check-ins/check-outs, issuing room keys, and resolving guest issues. Responsibilities include coordinating guest requests, informing guests about hotel services and amenities, following rate structures and upsell strategies, performing cashiering tasks (billing/invoices/charges), adhering to safety procedures for emergencies, canceling reservations per policy, reporting maintenance issues, and upholding safety and professional standards. Requires ability to work weekends; no prior experience required, with hospitality or customer service experience a plus. Knowledge of reservation systems and computer use is desirable.
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