Front Desk Clerk | Full Time | $15
$31,200–$31,200 year
On-siteMontgomery, Alabama, United States
Montgomery, Alabama, United StatesOn-siteFull Time$31,200–$31,200 yearHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Greets guests warmly and skillfully assigns rooms based on location, rate, and guest status. Issues keys, provides escort instructions to the Bellhop, and responds to inquiries regarding registration, amenities, entertainment, and travel directions. Operates as the first point of contact to ensure smooth daily operations and create a welcoming atmosphere. Full-time role with flexible shifts at the Renaissance Montgomery Hotel & Spa at the Convention Center.
Required Qualifications
- Friendly and customer-focused
- Ability to warmly greet guests in a professional and hospitable manner
- Skill to assign rooms based on room location, rate, room selling strategies, guaranteed room types, Marriott Reward Members, or group status
- Ability to issue room keys and provide escort instructions to the Bellhop
- Knowledge to respond to guest inquiries about hotel services, registration, local amenities, entertainment options, and travel directions
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