Front Desk Clerk- 2nd Shift

Front Desk Clerk (2nd shift) responsible for greeting guests, handling guest transactions, answering phones, and operating front office equipment to ensure high-quality guest relations. Duties include upselling and down selling to maximize occupancy and revenue, coordinating daily arrivals/departures, cash handling, keeping front desk organized, communicating with departments, collecting guest feedback, addressing health and safety issues, reporting to supervisor, maintaining key control and uniform compliance, and supporting the sales team to capitalize on revenue. Must be able to work 3pm-11pm, have knowledge of PMS system, and demonstrate excellent English communication and customer service skills. Benefits include health, dental, vision, life insurance, PTO, and hotel discounts; education/experience preferred in customer service or hotel front desk; Indus brand standards and policy adherence.