FRONT DESK CHECK IN/OUT (10968)
On-siteLouisville, Kentucky, United States
Louisville, Kentucky, United StatesOn-siteFull Time
Full Time
Job Summary
Acknowledge patients, answer calls, and set appointments while maintaining an organized lobby during open hours. Educate patients regarding upcoming visits, verify insurance and obtain authorizations, and refer unresolved issues to designated departments. Accurately document all conversations, calls, and actions in patient electronic medical records, enter labs and scans into charts, and provide lab orders at check out. Verify billing items are correct and approved before scheduling follow-ups. Maintain established productivity benchmarks to meet goals in a fast-paced environment.
Required Qualifications
- Minimum of 1 year experience a medical receptionist and/or medical assistant
- Knowledge of medical terminology
- Knowledge and understanding of HIPAA requirements
- Two years of full-time experience working in a professional office environment
- Excellent written and verbal command of English
- Demonstrated data entry skills, advanced software use, including Microsoft Office
- Excellent customer service skills and ability to be compassionate
- Successful clearance screen through the Office of Inspector General (OIG) for federal health programs
- High school diploma or equivalent
Desired Qualifications
- associate degree or higher
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.