Front Desk Care Coordinator (Onsite-Westchester)

Oversee clinic flow and manage high patient volumes as the primary contact for visitors. Process payments and insurance estimates while updating patient information in the system. Secure insurance authorizations and confirm patient clearance for exams including CT, MRI, PET/CT scans, X-rays, sonograms, and mammography. Establish strong relationships with diverse patients through effective communication and empathy. Maintain professionalism and multitask while remaining composed in emotional situations. Handle difficult customer interactions and resolve issues promptly by analyzing information and developing alternative solutions.