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Castle GroupPosted 24 months ago

Front Desk Attendant

On-siteFrisco, Texas, United States

Part TimeLarge

Job Summary

Greet residents and guests upon entry, respond to requests and questions, and answer phones promptly. Document issues, transactions, and activity logs while tracking packages until delivery or pick-up. Monitor the Emergency Response System and Electronic Security Control Systems, ensuring all safety procedures are followed. Escalate concerns to the Property Manager for immediate resolution when necessary. Develop knowledge of Association policies, surrounding areas, and support resources. Handle overnight activities depending on shift requirements.

Required Qualifications

  • High school diploma or equivalency
  • Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations
  • Ability to lift 30lbs
  • Able to work in an upright standing position for long periods
  • Able to walk and climb stairs
  • Able to easily navigate the property/building as required to meet the job functions
  • Extensive use of fingers for typing and visual use of the computer monitor
  • Able to handle, grasp, and feel objects and equipment
  • Able to reach with hands and arms
  • Able to repeat various motions with wrists, hands, and fingers
  • Able to hear, understand, and respond appropriately to verbal requests made in person and over the telephone
  • Able to respond verbally in an understandable, professional manner in person and over the telephone
  • Able to stoop and bend

Desired Qualifications

  • 1+ years of administrative or hospitality experience
  • Multiple language fluency

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