Front Desk Attendant
On-siteBoca Raton, Florida, United States
Boca Raton, Florida, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Greets residents and guests upon entry, responds to requests and questions, and documents issues or transactions. Answers phones promptly, tracks activity logs and incident reports, and logs packages until pick-up or delivery. Escalates concerns to the Property Manager for resolution, monitors the Emergency Response System, and controls Electronic Security Control Systems if applicable. Ensures all safety precautions are followed while navigating the property, walking stairs, and lifting up to 30lbs. Works under pressure to maintain composure during stressful situations and prioritizes tasks effectively.
Required Qualifications
- High school diploma or equivalency
- Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations
- Ability to lift 30lbs
- Able to work in an upright standing position for long periods
- Able to walk and climb stairs
- Able to easily navigate the property/building as required to meet the job functions
- Extensive use of fingers for typing and visual use of the computer monitor
- Able to handle, grasp, and feel objects and equipment
- Able to reach with hands and arms
- Able to repeat various motions with wrists, hands, and fingers
- Able to hear, understand, and respond appropriately to verbal requests made in person and over the telephone
- Able to respond verbally in an understandable, professional manner in person and over the telephone
- Able to stoop and bend
Desired Qualifications
- 1+ years of administrative or hospitality experience
- Multiple language fluency
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