Front Desk Associates, W 50th St
$35,360–$35,360 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Professionally greet members and guests, scan membership IDs upon entrance, and answer phones while responding to member questions, concerns, and discrepancies. Update members' accounts as needed, maintain an orderly and clean work area, and tour members. Provide the highest level of customer service to members, prospective members, and guests, while aiding other departments with related tasks. Work opening, closing, and mid-day shifts, and possess the ability to stand, walk, squat, and lift up to 50 lbs. Requires a high school diploma, one year in customer service, and reliable computer literacy.
Required Qualifications
- Minimum of 1 year in customer service or related experience
- High school diploma/GED required or equivalent work experience
- Reliable, professional, computer literate, energetic, and friendly
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
- Ability to work opening/closing/mid-day shifts
- Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
- Must be able to perform pushing, pulling and lifting up to 50lbs at a time
- Must have a legal right to work in the United States
Desired Qualifications
- Preferably interested in health, fitness, and/or sports
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