Front Desk Associate
On-siteBogotá, Bogota D.C., Colombia
Job Summary
Greet members and guests warmly at the front desk, serving as the primary point of contact while ensuring all visitors are registered and checked in according to policy. Manage daily front desk operations including mail and package handling, key issuance, and maintaining a clean, organized workspace. Support the Community Management team by monitoring building amenities, addressing member needs, and responding promptly to emergencies or incidents. Learn member names and businesses to build relationships, answer questions knowledgeably, and promote WeWork products and services. Cover the front desk during set business hours onsite, prioritizing the member experience while illustrating core values.
Required Qualifications
- Bachelors Degree in Tourism, Hospitality or related
- Proficient in English
- Availability to work onsite in WeWork
- +1 year experience as a Front Desk
- You're a people-person—you enjoy meeting new people from all walks of life
- In-person interactions energize you and you have outstanding interpersonal skills
- You feel comfortable and confident being the face of the brand
- Helping others gives you a sense of accomplishment
- You work well in a team and can roll up your sleeves to help when needed
- You're able to multitask while always prioritizing the member experience
- You've worked in hospitality / retail or customer service before
- You have strong verbal and written communication skills
- You are comfortable with and proficient in basic computer skills
- You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
Desired Qualifications
- You've worked in hospitality / retail or customer service before which is preferred but not required
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